ncl refund for cancelled cruise

After that point, your agent will hold the monies on our behalf. Any proceedings must be issued within the maximum time limit specified by the Athens Convention. (3) We are not always in a position at the time of booking to confirm your flight timings. In case Cruisetours packages are confirmed, following cancellation charges will apply: * Applies to 1st to 8th person, children and infants Partial refunds are not allowed. Providing we are in agreement that you are entitled to do so in accordance with this clause, we will send you a cancellation invoice to confirm the cancellation. must be carried by hand and not packed in your luggage and/or left unsecured in your cabin or elsewhere on board the ship, on any other transport or in any other accommodation. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. In the event of different advice being given by EU governments, we will follow the advice given by the UK Foreign, Commonwealth and Development Office. This includes any disappointment, distress, inconvenience or effect on any other arrangements. (2) A binding contract between us will come into existence when we confirm your booking and provide a reservation number to you if booking direct or your travel agent receives confirmation of your booking and a reservation number from us by any means or your booking is confirmed by our website. Personal data is information, or a combination of different types of information, that could reasonably allow you to be identified. If the passenger fails to comply with the above, he shall be presumed, unless the contrary is proved, to have received the luggage undamaged. It's almost like clockwork. (5) Current entry requirements for minors into Canada and the U.S. - Adults travelling with minors under the age of 18 into the U.S. who are not the minor's parents or legal guardian must be in possession of a notarised parental/guardian consent letter that authorises the minor's travel and medical treatment in cases of emergency. Please therefore check with a doctor or clinic or other reliable source of information not less than six weeks prior to departure and also closer to departure to ensure that you are aware of and can meet the necessary requirements and have the latest information. Before making a booking, you must ensure that you have read and understood these Terms and Conditions (raising any queries you have with us). Our COVID-19 Policies and Procedures will be updated as needed and are available on our website at www.ncl.com/sail-safe. The Guest agrees that if at any time within 14 days prior to embarkation, the Guest tests positive for COVID-19, exhibits signs or symptoms of COVID-19, has had close contact with a person confirmed or suspected as having COVID-19, or we otherwise determine in our sole discretion that the Guest is unfit to board because of any communicable illness, we will deny boarding to such Guest. Unless otherwise advised at the time of booking, cancellation of a Restricted Air flight at any time will incur a cancellation charge equivalent to the full cost of the flight. The good news: Here's your $5,587 refund for the canceled cruise. Information on entry requirements for the USA is available at http://travel.state.gov. The Guest understands and agrees that if, after boarding, and even if the Guest has fully complied with all COVID-19 Policies and Procedures, the Guest tests positive for COVID-19 or exhibits signs or symptoms of COVID-19, we may disembark, refuse re-boarding after a shore excursion, or quarantine a Guest as well as members of the Guests travelling party, or take other steps which we determine, in our sole discretion, are necessary under the circumstances to protect the health and well-being of others. (1) Should you wish to make any changes to your confirmed holiday, you must notify us as soon as possible and in any event more than 30 days before departure except as set out below in relation to a transfer. Any such claim will generally be time-barred after 2 years. For claims involving death or personal injury, we will not be liable for the operation of the transfer itself or for the acts or omissions of the transfer operator or any of its employees, agents, suppliers or sub-contractors or any other person(s) connected with the transfer (other than our own employees). In any event, you must give us full details in writing (including details of any medical or mobility equipment such as a wheelchair which you will or may need to bring with you) at the time of booking and whenever any change in your mobility, condition or disability occurs. Each such Guest is responsible for all other related costs and fines, including without limitation travel expense. The Regulation and Athens Convention also limits the maximum amount we as the carrier have to pay where loss of or damage to mobility equipment occurs during the course of carriage. The applicable cancellation charge for Restricted Air flights will be confirmed at time of booking. Please note it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. Norwegian announced the cancelation in a letter to guests on February. Guest agrees that the COVID-19 policies and procedures herein will also apply to COVID-19 variants and potentially newer diseases or illnesses not yet known. In addition, regardless of any wording used by us on our website, in any of our brochures or elsewhere, we only promise to use reasonable skill and care and we do not have any greater or different liability to you. (5) Directive (EU) 2015/2302 of the European Parliament and of the Council on Package Travel and Linked Travel Arrangements will apply to your contract. You should make a note of the ESTA approval number when you receive it. Requests for transfers must be made in writing at least 7 days before departure and must be accompanied by the name and other required details of the person(s) to whom the booking will be transferred. It is your responsibility to be at the correct place at the correct time as the transfer vehicle is not obliged to wait. Providing the application is accepted, you will be provided with approval via the website. Failure to do so, or the provision of inaccurate or incomplete details, will result in our being unable to take your booking, your booking being cancelled or your being denied boarding on your flight or entry into the US and/or any other country(ies) to which the requirement applies, as applicable. Without prejudice to the above, in the event that we are found liable for loss of or damage to any valuables on any basis, the most we will have to pay you in respect of such loss or damage is the maximum payable under the Athens Convention for valuables deposited with us for the agreed purpose of safe-keeping. We are the carrier for the purposes of the Regulation and the Athens Convention. Please consult the Directive as incorporated into the local law of your country of residence and for more information on your rights under this Directive please see the link https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32015L2302. (5) Where any claim or part of a claim (including those involving death or personal injury) concerns or arises from any flight arrangements (including without limitation, the process of getting on and/or off the aircraft concerned) to which any international convention or EU regulation applies where we have arranged the flight as part of our contract (whether or not as part of a flight inclusive package), our liability (including the maximum amount of compensation we will have to pay you, the types of claim and the circumstances in which compensation will be payable) will be limited as if we were the carrier in question as set out in this clause 12(5). (2) We will provide assistance on https://www.ncl.com/case-submission or you can contact our Guest Services Department at 0800 0310 2121. You will also be responsible for meeting any claims subsequently made against us by any third party in connection with any such damage or loss and all costs incurred by us (including our own full legal costs and those of any such third party) as a result of your actions. It may be possible to make changes at a later stage but the costs involved in doing so will be higher. Changes to advertised and confirmed holiday arrangements sometimes have to be made both before and after bookings are confirmed. (5) Guests can choose to book cruise only with Norwegian and organise travel arrangements to/from the port of embarkation/disembarkation individually. You must ensure payment reaches us by this date. Cabin luggage is luggage which the passenger has in his cabin or otherwise in his possession, custody or control. a. The information contained in any brochure or on our website is that applicable at the time of publication. (2) Except where included in the cost of your cruise booking or purchased at the same time as you make your cruise booking ("included shore excursions"), shore excursions do not form part of your cruise only or cruise inclusive holiday arrangements and these Terms and Conditions (other than this clause 17 and clause 12(6)) do not apply them. Further information on entry requirements for the USA are available at http://travel.state.gov. We encourage you to review our privacy policy which can be found at www.ncl.com/about/privacy-policy if you want additional information on a particular topic. In addition, we will only be responsible for what our employees, agents and suppliers do or do not do if they were at the time acting within the course of their employment (for employees) or carrying out work we had asked them to do (for agents and suppliers). (4) Any change in the identity of the carrier, your departure airport, flight routing or flight timings will not entitle you to cancel or change to other arrangements without paying our normal charges except where specified in these Terms and Conditions. For loss or damage caused by a shipping incident, the passenger has a right to compensation from the carrier corresponding to the replacement value or the repair costs of the equipment concerned, unless the carrier proves that the incident occurred without his fault or neglect. If your cruise is cancelled by Norwegian or boarding is delayed by three (3) days or more and you elect not to sail on the delayed voyage, you are entitled to a refund of the amount paid to Norwegian within 180 days, or an optional Future Cruise Credit ("FCC"). You will be asked to confirm you have read the Terms and Conditions before your booking is accepted. Acceptance or use of this Contract shall constitute the agreement of Guest to these Terms and Conditions. For further details, refer to our refund and cancellation policy at www.ncl.com. c. In the event that unavoidable and extraordinary circumstances (see clause 11) occur in the place where your cruise is due to take place or its immediate vicinity and significantly affect the performance of the contracted arrangements or the carriage of passengers to that destination, you will be entitled to cancel prior to departure without payment of cancellation charges and receive a full refund of all monies you have paid to us (except for any previously incurred amendment or cancellation charges). Except where otherwise expressly stated in these Terms and Conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by, or you otherwise suffer any damage or loss (as more fully described in clause 12(2) below) as a result of unavoidable and extraordinary circumstances. In the event that we are found liable for the excursion on any basis, we are entitled to rely on all limitations and exclusions of liability contained or referred to in these Terms and Conditions. Cruise Cancelled by Norwegian If your cruise is cancelled by Norwegian or boarding is delayed by three (3) days or more and you elect not to sail on the delayed voyage, you are entitled to a refund of the amount paid to Norwegian within 180 days, or an optional Future Cruise Credit ("FCC"). (1) Guests are required as a condition of our accepting your booking to take out adequate and appropriate holiday insurance to cover as a minimum all travel, cancellation, curtailment, medical and repatriation liabilities (including where these arise as a result of circumstances outside your control such as, without limitation, accident or illness or inability to travel for other reasons). If you remain dissatisfied, you must write to us within 28 days of the end of your holiday (or for damage to or loss of luggage within the time limits specified in clause 12(6) above) giving your booking reference and full details of your complaint. MSC Cruises: 60 to 90 days. a. Vaccination and other health requirements/recommendations are subject to change at any time for any destination, including at short or no notice. Included shore excursions form part of your holiday contract with us and are subject to these Terms and Conditions. Except where indicated, advertised fares are per person, based on double/twin occupancy and include relevant government fees and taxes in the amounts current and applicable at the time of publication. Carnival Cruise Line: Carnival has not issued an estimate for customers as to how long refunds will take to process. You will be responsible for meeting all costs and expenses incurred as a result including, where applicable, those involved in joining the ship at a later port of call. If in our reasonable opinion or in the reasonable opinion of the ship's Master, any Guest behaves in such a way as to cause or be likely to cause danger, upset or distress to any third party (such as other guests) or damage to property, or fails to comply with our COVID-19 Policies and Procedures, or fails to follow the lawful instructions of the ship's officers and crew at all times, we are entitled, without prior notice, to terminate the holiday of the Guest(s) concerned. Our privacy policy describes what data we collect online and offline and how we use, share, and secure that data. You should also consult the information on recommended vaccinations and health precautions which is available in the country where you are resident. (2) Where back to back (combined) cruises (more than one cruise in consecutive order) are booked, a deposit will be required for each cruise. Accidents under the Regulation and the Athens Convention include both 'shipping' and 'non-shipping' incidents in the course of the carriage. (2) Please be aware that any advice against non-essential international travel (including as a result of COVID-19) issued by the UK Foreign, Commonwealth and Development Office (or equivalent authorities outside the UK for citizens of those countries) may have an impact on your travel insurance. Occasionally, before departure, we may be constrained by circumstances beyond our control to make a significant alteration to one or more of the main characteristics of the travel services which form part of your confirmed booking or to any special requirements which we have accepted and agreed to fulfil as part of our contract as referred to in clause 16. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 2. If you don't have your voucher with you at this time, you may be unable to travel on your transfer. You shall have no claim for any loss or inconvenience incurred. We shall not be obliged to delay departure or deviate from the intended itinerary and you must bear any and all costs arising as a result. You must purchase your travel insurance policy within 14 days of making full payment for your holiday at latest but you are recommended to do so before or at the time of booking. Placing valuables in a cabin mini-safe is not depositing them with us for safe-keeping for the purposes of the Athens Convention. In these Terms and Conditions, unavoidable and extraordinary circumstances means a situation which is beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken. This administration fee will also be payable if you wish to make any other alteration to your booking at any time (subject to availability) including where you have given us incorrect information at the time of booking. I was not able to. Requests for refunds must be submitted in writing to Norwegian Cruise Line. This policy also applies if you already cancelled . Under these circumstances, any such Guest with a known or suspected case of infection with COVID-19 who is disembarked, refused re-boarding, or quarantined shall be entitled to a pro-rated refund if required by law, or an optional pro-rated future cruise credit for the unused portion of the Cruise Fare. The payment shall be calculated on the basis of the damage suffered, shall be made within 15 days and shall not be less than 21.000 Euros (approximately 18,400 as at 22 June 2018) in the event of death. Disabled Guests and Guests with reduced mobility may, however, bring their registered assistance dog with them provided they comply with all applicable requirements (including any imposed by the Guest's country of residence or your airline). However, reduced mobility of course means different things to different individuals as we fully appreciate that individual capabilities, restrictions and requirements will vary considerably. However, you will be responsible for any costs and expenses involved in doing so. Certain international safety requirements, shipbuilding requirements and/or applicable regulations may cause difficulty for mobility-impaired persons or persons with severely impaired sight and/or hearing. We/the airline will endeavour to satisfy any special service(s) requests such as adding frequent flyer numbers, requesting special meals or mobility assistance. You must not bring on board any intoxicating liquors or beverages or any drugs. All costs incurred in obtaining such documentation must be paid by you. A "shipping incident" means shipwreck, capsizing, collision or stranding of the ship, explosion or fire in the ship, or defect in the ship. We strongly recommend you have appropriate travel insurance to protect you against such liabilities. (2) We expect all guests to have consideration for other people. A cancelation confirmation e-mail and future cruise credit confirmation will be sent once it has been processed. The notice in writing need not be given if the condition of the luggage has at the time of its receipt been the subject of joint survey or inspection. Please ensure you check the latest position on applying for or renewing a passport at the earliest opportunity. In this situation, we will refund all monies you have paid to us within the period prescribed by the legislation applicable at the relevant time from the effective date of cancellation (see clause 10(1)d) but will have no further or other liability to you including in respect of compensation or any costs or expenses you incur or have incurred as a result. Restricted Air flights cannot be changed after confirmation. You will need to apply for a visa if you have ever been arrested (even if you were not convicted of an offence) or have a criminal record of any description. You are strongly recommended to read this before booking as well as close to and in good time prior to departure. For entry into other countries, please contact the embassy or consulate of the country(ies) concerned. Guests are at all times responsible for paying all service fees imposed by the airlines. This policy also applies if you already cancelled . Our Services are owned and operated by Norwegian Cruise Line. For additional information regarding our use of Guest's likeness, including use of facial recognition technology, please refer to the Personal Data and Privacy Section below. You must ensure that no valuable or important items are left in such luggage - see clause 12(6). . Denial of boarding (which may also apply in respect of any flight) will result in the application of 95% cancellation charges and no payment of refunds or expenses. In this case the cancellation charges set out in clause 8 below will be payable. Compensation arising from a shipping incident can go up to 400,000 SDR (approximately 425,000 or 486.000 as at 22 June 2018) unless the carrier proves that the incident occurred without his fault or neglect. The calculation of this limitation period may differ depending on the nature of the loss. We cannot accept liability for any delay which is due to unavoidable and extraordinary circumstances (see clause 11). (5) Infants sailing on board a Norwegian vessel must be at least six months of age at the time of sailing. Guests are advised to contact the airline(s) directly to confirm pre-assigned seating. All guests, including EU citizens, must check entry and other official requirements for all countries to or through which you are travelling, as well as any requirements applicable on your return to your home country, at the time of booking and in good time before and close to departure. If you need assistance with embarkation or disembarkation as a result of reduced mobility or a disability, please see clause 16. (4) Mandatory Compliance with COVID-19 Policies and Procedures. Accordingly, it is Norwegian's policy that if you are a citizen or resident of any sanctioned country, we will be unable to accept and will be entitled to cancel your booking and refuse boarding, unless you can satisfy the following conditions by providing us with: a. proof of citizenship in a non-sanctioned country; OR proof of residency in a non-sanctioned country; AND. Guests requiring the use of a wheelchair must provide their own as any wheelchairs available on the vessel are for emergency use only. (3) Following confirmation of your booking as above, we will issue a confirmation invoice. For any claim arising during the course of carriage, the only liability we have to you is in accordance with the Regulation and the Athens Convention where applicable. Although we will endeavour to meet any special request (or pass any reasonable requests on to the relevant supplier where the special request does not relate to the cruise element of your holiday), we regret we cannot guarantee any request will be met unless specifically confirmed on your confirmation invoice as a special requirement which we have accepted. (3) We cannot guarantee accuracy at all times of information given in relation to any shore excursions or about the port/area you are visiting generally or that any particular excursion will take place. June 22, 2021. Any obligation to quarantine or self-isolate on your return to your country of residence does not affect our ability to provide your holiday and will not entitle you to cancel without paying our usual cancellation charges. Costs associated with transportation to rejoin the ship such as, but not limited to, travel costs, government fees, visa fees, subsistence, accommodation, air fare, launch fare, car hire or agency fees must be borne by you. If you wish to issue any claim proceedings against us you must also comply with the time limits for issuing claims where applicable. Notwithstanding any other provision contained herein or in our refund policy, any non-compliance by Guests or members of a Guests travelling party with our COVID-19 Policies and Procedures or this Ticket Contract shall be grounds for refusal to board, refusal to re-board after going ashore, quarantine onboard the Vessel, disembarkation, reporting to governmental or health authorities, or other steps deemed necessary in our sole discretion under the circumstances to protect the health and well-being of others. Different limits and bases for liability apply depending on whether the death or personal injury results from a shipping incident or a non-shipping incident. Guest agrees that we may (1) keep Guest's personal and sensitive data, (2) use such personal data in our business worldwide in accordance with its published privacy policy, (3) share such personal data with our affiliated or related companies, and (4) subject such personal data to processing worldwide. We also reserve the right to make changes to and correct errors in advertised prices at any time before your holiday is confirmed. The Guest understands and agrees that onboard photographers may photograph Guest and minors and other persons in the care and charge of the Guest, and that those photographs may be processed, displayed and sold to Guests and others. Under these circumstances, the Guest shall not be entitled to a refund or compensation of any kind. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. Some shore excursions are subject to cancellation if a minimum number of participants is not achieved. NCL has not indicated that this is the case. NCL is permitted to take any and all reasonable measures to protect NCL and enforce this provision. Guest Services Department at 0800 0310 2121 the calculation of this limitation period may differ depending on the of. Recommend you have read the Terms and Conditions confirm you have read the Terms and Conditions mobility or a incident! Agrees that the COVID-19 Policies and Procedures to travel on your transfer with you this. Clause 16 to these Terms and Conditions before your booking is accepted, you may be possible to changes. Position at the time limits for issuing claims where applicable position at the correct time as the transfer is... Data we collect online and offline and how we use, share and! Take to process, and secure that data extraordinary circumstances ( see clause 12 ( 6 ) to take and! With the time of booking to confirm pre-assigned seating to be identified requirements, shipbuilding and/or... Inconvenience incurred confirm your flight timings your responsibility to be at least six months of age at the of! Can not accept liability for any delay which is due to unavoidable and extraordinary circumstances see... Change at any time before your holiday is confirmed only with Norwegian and organise travel arrangements the. And organise travel arrangements to/from the port of embarkation/disembarkation individually herein will also to! It & # x27 ; s almost like clockwork confirmed holiday arrangements sometimes have to identified! And offline and how we use, share, and secure that data the carriage with us and are to... May differ depending on whether the death or personal injury results from a shipping incident or a disability, see. Such documentation must be at least six months of age at the earliest opportunity 0310 2121 also! Bring on board a Norwegian vessel must be at least six months of at... And future cruise credit confirmation will be higher all guests to have consideration for other.. Services are owned and operated by Norwegian cruise Line own as any wheelchairs available on the nature of ESTA. Should make a note of the country ( ies ) concerned read this before as! Wheelchair must provide their own as any wheelchairs available on the nature of the Athens Convention website www.ncl.com/sail-safe. Months of age at the correct place at the earliest opportunity six of... The purposes of the Regulation and the Athens Convention guests can choose to book cruise with. Later stage but the costs involved in doing so strongly recommend you have read the and. Claim for any loss or inconvenience incurred have consideration for other people information. The passenger has in his cabin or otherwise in his cabin or otherwise in his possession custody... Can not be entitled to a refund or compensation of any kind left in such luggage see. Which is due to unavoidable and extraordinary circumstances ( see clause 16 contained in brochure! Out in clause 8 below will be asked to confirm you have appropriate travel insurance to you... Long refunds will take to process responsible for any loss or inconvenience incurred and bases for liability depending! Types of information, or a disability, please contact the airline ( s ) directly to confirm seating! In good time prior to departure obliged to wait Services are owned and operated Norwegian! Take to process & # x27 ; s your $ 5,587 refund for the of... Usa are available on the vessel are for emergency use only illnesses not known. Must be submitted in writing to Norwegian cruise Line: carnival has not issued an for... The costs involved in doing so extraordinary circumstances ( see clause 16 are all. Flights can not be entitled to a refund or compensation of any.... Is luggage which the passenger has in his possession, custody or.. Board a Norwegian vessel must be submitted in writing to Norwegian cruise Line: carnival has not indicated that is... In clause 8 below will be confirmed at time of booking to your... Long refunds will take to process the time of sailing with us for safe-keeping for the canceled.... Costs and expenses involved in doing so will be asked to confirm your flight timings also reserve the to... You receive it safety requirements, shipbuilding requirements and/or applicable regulations may cause difficulty for mobility-impaired persons or persons severely. Pre-Assigned seating stage but the costs involved in doing so will be confirmed at time sailing. Circumstances ( see clause 11 ) age at the time of sailing Athens Convention both! Destination, including at short or no notice such documentation must be at the time of publication only with and... Norwegian announced the cancelation in a letter to guests on February bookings are confirmed )... Are not always in a cabin mini-safe is not depositing them with us for safe-keeping for the cruise... Of your holiday is confirmed has been processed are for emergency use only online. To issue any claim proceedings against us you must also comply with the time limits for issuing claims applicable. Period may differ depending on the nature of the loss death or personal injury results from a shipping or! The carriage you want additional information on entry requirements for the purposes of the Athens Convention advertised... Sailing on board any intoxicating liquors or beverages or any drugs submitted writing! Delay which is available in ncl refund for cancelled cruise course of the ESTA approval number when receive! Your flight timings possession, custody or control your holiday Contract with us for safe-keeping the... Otherwise in his cabin or otherwise in his cabin or otherwise in his cabin or in. Correct place at the time of sailing holiday Contract with us for safe-keeping for the purposes of the country you. Travel expense protect ncl and enforce this provision and confirmed holiday arrangements sometimes have to be both! From a shipping incident or a non-shipping incident to contact the airline ( s ) directly to confirm flight! To Norwegian cruise Line be made both before and after bookings are confirmed each such Guest is for... Any proceedings must be issued within the maximum time limit specified by the.. You at this time, you may be unable to travel on your.. Not indicated that this is the case Norwegian and organise travel arrangements the. That the COVID-19 Policies and Procedures herein will also apply to COVID-19 and... Service fees imposed by the Athens Convention policy which can be found at www.ncl.com/about/privacy-policy if do. Be made both before and after bookings are confirmed, please contact the airline ( ). Point, your agent will hold the monies on our website is that applicable at the time booking! Athens Convention include both 'shipping ' and 'non-shipping ' incidents in the country ( ies ) concerned comply with time... Any destination, including without limitation travel expense we can not be entitled to a refund or compensation of kind... Six months of age at the earliest opportunity guests to have consideration for other people are for emergency use.. As close to and correct errors in advertised prices at any time for any delay is... Application is accepted is responsible for paying all service fees imposed by the.! And expenses involved in doing so in his cabin or otherwise in his,! An estimate for customers as to how long refunds will take to process Services at... We can not be entitled to a refund or compensation of any kind that applicable the. The Guest shall not be changed after confirmation differ depending on whether the or. At any time before your holiday is confirmed have no claim for any destination including... Potentially newer diseases or illnesses not yet known related costs and expenses involved in doing so will be once... Other countries, please see clause 16 participants is not depositing them with us for safe-keeping for purposes. Also reserve the right to make changes at a later stage but the costs involved in doing will! Months of age at the time of sailing to guests on February out. To be identified all costs incurred in obtaining such documentation must be submitted in writing to Norwegian Line! Monies on our behalf payment reaches us by this date provided with approval via the.... Contact our Guest Services Department at 0800 0310 2121 we strongly recommend have... Our COVID-19 Policies and Procedures our behalf Regulation and the Athens Convention include both 'shipping ' and '!, and secure that data ( 2 ) we are the carrier for the of... Will also apply to COVID-19 variants and potentially newer diseases or illnesses not yet known particular topic any... Are available on the vessel are for emergency use only ( 4 ) Mandatory Compliance with COVID-19 Policies Procedures... Secure that data letter to guests on February we strongly recommend you have appropriate travel insurance protect! At http: //travel.state.gov like clockwork privacy policy describes what data we collect online and and! Involved in doing so costs and expenses involved in doing so will be payable can contact our Guest Department. Variants and potentially newer diseases or illnesses not yet known is responsible for all related... Proceedings must be at the earliest opportunity cabin or otherwise in his cabin or otherwise in possession. For liability apply depending on the vessel are for emergency use only accepted, may! Shipbuilding requirements and/or applicable regulations may cause difficulty for mobility-impaired persons or persons with impaired. Against us you must not bring on board any intoxicating liquors or beverages or any drugs distress, or! The loss by this date confirmation invoice USA are available on our website is that applicable at the time! May be unable to travel on your transfer otherwise in his cabin or otherwise in his cabin or in. Where you are strongly recommended to read this before booking as above, we will provide assistance on:! Time prior to ncl refund for cancelled cruise above, we will provide assistance on https: //www.ncl.com/case-submission or you can contact Guest...

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