gipsy hill hotel, exeter general manager

Our team checks each review posted on the site disputed by our community as not meeting our. she was the only staff on duty and why would she want anyone else ? ( which was served with custard) A cost of over 5.00 for a small bowl of custard was exorbitant! The only way to leave a review is to first make a booking. Having a drink in the bar, we enjoyed the bar staff who were really bubbly and friendly. Didn't eat an evening meal so can't comment on dinner but the breakfast was very pleasant! Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. The dining room resembled a factory canteen there was no table cloths or cutlery and service at breakfast was very slow. No tea facilities, shower pitiful, bar & dining areas just dull. Are there any historical sites close to Gipsy Hill Hotel? Our starters were thrown in front of us before we had even taken our seat and the owner hung over our shoulders like we were children and going to make a mess. When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. Holiday Inn Express Exeter M5, JCT. We sometimes show external review scores from other well-known travel websites. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. Room was cold since no heating on. The Gipsy Hill aims to provide a unique experience. That discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms. After a hot bath and an afternoon rest on what I have to say was the most comfortable bed. 29, an IHG Hotel at Tripadvisor. There are more places to choose from in the, Frequently Asked Questions about Gipsy Hill Hotel. Other features include a terrace and a garden. Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. Regarding the meeting facilities and arrangements for the training I couldn't have asked for more; the meeting co-ordinators were attentive and provided exemplary service throughout. There are no extra beds available at this property. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. If the system detects something that potentially contradicts our. The decor is rather dated but in the whole, clean & comfortable. It truly is a step back in time, the room was clean and had everything you would want but also the smell of an old peoples home and a bit of damp! Should have realised what to expect when we arrived to find all doors locked! They are also applicable regardless of the sentiment of the comment. Friendly, welcoming hotel with good meeting facilities, I have just stayed at the Gipsy Hill Hotel for three nights where I was running training sessions for 12 people at a time (six half-day courses across three days so around 70 participants in all). The staff, are hard working and appear to morph into various different roles to accommodate the needs of customers Group meals *to our set menu" had plenty of choice. I could go on but just writing this is winding me up! Hi Now to the room, well it was pleasantly roomy and clean, but thats it. Dated. Please dont include personal, political, ethical, or religious commentary. It did give my group and I a laugh, but definitely save your money and go to a Premier or something. My gammon and eggs the eggs were from breakfast the freezer chips over cooked and dry. The receptionist was friendly enough but the welcome was a little short and sweet. To save at this property, all you have to do is sign in. Please note that all Special Requests are subject to availability and additional charges may apply. I phoned the hotel and spoke to the reception. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. We didn't stay the second night. Im sad to say I hope its another 35 years, Booked two nights to attend Funeral . Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. 29, an IHG Hotel: Great hotel , great staff , breakfast still poor - Read 1,535 reviews, view 173 photos, and find great deals for Holiday Inn Express Exeter M5, JCT. Thank you to the staff, Just 4 minutes away from junction 28 of the M5 This hotel stands in it own grounds albeit you have to drive through a business park to get to it. Fair play, it's gorgeous and the difference is unreal. After our impersonal check. The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. Try again. 29, an IHG Hotel: Above and beyond the call of duty - See 1,535 traveller reviews, 173 candid photos, and great deals for Exeter, UK, at Tripadvisor. Breakfast was average at best. We'd booked two rooms and - as guests - expected a more helpful reply than that. Informacin detallada del sitio web y la empresa: ilhamtower.com, +60321818626, +60127985220 Ilham tower - equilibrium in the city | kuala lumpur, malaysia Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! The hotel would be very suitable for a mixed generation family stay. It seems not. Staff attentive and helpful. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Please let me know if you have any further questions Help, I dont wish to be mean but this place should be a goldmine, but its not. 095RL. ) I wont even look at it if I pass it. The decor is rather dated but in the whole, clean & comfortable. Nothing was too much trouble, and everything ran to time making my job very much easier. Also because of our early departure we met the night porter Jamie - did a good job - and because we left our car in the car park whilst going abroad we met another night porter on our return called Scott - there was a problem with our car keys being locked in the safe , but he sorted it calmly and efficiently. It seems not. Something went wrong. Returning for a good nights sleep. Upon arrival there were plenty of car parking spaces and a warm welcome at reception. Service was personalised and friendly. I explained that it was a genuine error on my part, I apologised, told them how far away I lived and that a change of dates would not be of any help. What food & drink options are available at Gipsy Hill Hotel? So bad we only stayed for one night even though we had been charged (in Advance) for two nights. Adrenalin Games Paintball and Crealy Great Adventure Park are also worth visiting. Cant wait for our next visit. The room was clean at first glance. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Having dinner at the hotel was a regret. Sign up and we'll send the best deals to you. So bad we only stayed for one night even though we had been charged (in Advance) for two nights. Dated. If the system detects something that potentially contradicts our. The rooms are spacious and clean and bathrooms are modern. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. more. The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! Obvious signs of dated and neglected as was apparent throughout the hotel. Gipsy Hill Hotel A great choice for a stay in Exeter, Gipsy Hill Hotel is only 3.1 mi (5 km) from the airport. Worst hotel we have ever stayed in. All those who ordered Becks Vier said it tasted of lager AND Cider - not good. Please zoom back in. in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. Add Search Keyword. The hotel clearly has a history, in terms of its evolution from a private house to a hotel,and the subsequent advent of a motorway in its immediate vicinity. Very helpful man who agreed that a little understanding would not have gone amiss with the reservations staff. This was the fifth time we stayed here, unfortunately it will be the last. The Gipsy Hill Hotel is set in 3 acres of landscaped gardens and is excellently located being just 1 mile from junction 29 of the M5, 2.9 miles from Exeter Airport, 3 miles from Exeter City Centre, 4 miles from St David's Train Station, 500 meters from Pinhoe Train Station and 500 meters from the A30. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The number of cots allowed is dependent on the option you choose. Once a fantastic hotel I'm sure, but the piles of building materials dotted around the incredibly run down hotel means it's definitely not safe for young children. The staff were very welcoming and quick to. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. You're eligible for a Genius discount at Gipsy Hill Hotel! The photos are beautiful on the website, but turning up we had to check we were at the correct hotel. Now to the room, well it was pleasantly roomy and clean, but thats it. If the system detects something that potentially contradicts our. Having dinner at the hotel was a regret. We'd booked two rooms and - as guests - expected a more helpful reply than that. After an hour, only when the receptionist needed the toilet, did the soap arrive Then of course, no longer there the next day and too scared to ask the receptionist who might just bite your head off. Get an answer from Gipsy Hill Hotel staff and past guests. No sign of any human activity. I recommend staying at this hotel and we will be back next time we are in Exeter. No mention of wifi etc. Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. We will never again use any Best Western each time the same poor service and food. I'd like to help out anyone thinking of staying. There was a distinct foisty smell in the room, mainly in the bathroom, we had to keep the door shut. The hotel looks like a 1970s Care home with odd furniture and an extremely dated look we stayed in what for some strange reason was called the coach house the room was cold and the carpet was absolutely filthy I would not recommend this hotel even for one night, Hotels near Virgin Balloon Flights - Exeter. What a shame, this probably was once a very grand hotel, now completely gone to the dogs. 2 days we have to stay here. Simple little things like the windows in the main dining room areas could do with a good clean. There are more places to choose from in the, Lock in the lowest price from these sites. Stayed at the Gipsey Hotel for a few days. A really convenient hotel if you want a base to travel around as not far from the motorway. Shame as I said at the beginning the staff were great however I suspect that they are lacking leadership. When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. We stayed here before going off to the Isles if Scilly for a few days & when we returned too! The photos are beautiful on the website, but turning up we had to check we were at the correct hotel. Thank you. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Yes its a little dated but who cares. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. You can only leave a review within 28 days after check out. We stayed here before going off to the Isles if Scilly for a few days & when we returned too! Room was cold since no heating on. The rooms are spacious and clean and bathrooms are modern. Response from Paul G, Manager at Gipsy Hill Hotel Responded 30 Mar 2016 Dear lillibibitusann, We are happy to hear that you enjoyed your stay, glad you enjoyed the food offerings and locally sourced produce as well as your accommodation. When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. The room wasn't in the main hotel but in a little bungalow across the car park. The photos are beautiful on the website, but turning up we had to check we were at the correct hotel. I explained, we did complain but it was 9pm and we had a 10 year old. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The dining room resembled a factory canteen there was no table cloths or cutlery and service at breakfast was very slow. (actually didnt get any sleep). There are more repeat guests here than most other properties. Ideally, we would publish every review we receive, whether positive or negative. I. Ses points forts Parking gratuit Connexion Wi-Fi gratuite Chambres familiales quipements pour les personnes handicapes Chambres non-fumeurs We make it clear when weve done this. Came here for a 2 night stay and it was fantastic. Should have realised what to expect when we arrived to find all doors locked! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. See more questions & answers about this hotel from the Tripadvisor community. We won't be staying again, as our complaint was not rectified. The National Library of Australia's Copies Direct service lets you purchase higher quality, larger sized photocopies or electronic copies of newspapers pages. It was clean and fairly large with a nice bathroom but the bed was way too soft for me and dipped in the middle. Really?. See more questions & answers about this hotel from the Tripadvisor community. The hotel clearly has a history, in terms of its evolution from a private house to a hotel,and the subsequent advent of a motorway in its immediate vicinity. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Peeling wallpaper , mishmass decor/curtains/carpet. After a beautiful walk over Dartmoor, we looked for a hotel which had a bath and a comfy bed. We are currently staying here to attend a family wedding in Exeter. Reservations +34 91 398 46 61 Tel. It was a very lame excuse, just to force you to purchase tea/coffee at extortionate prices. more. With free car parking spaces and free Wifi, The Gipsy Hill Hotel is excellent. One statement was, why didn't you complain that night and leave as you'd have had a full refund. But after just one day of our trip the bed was the least of our worries. After our impersonal check. Cancellation and prepayment policies vary according to accommodation type. (actually didnt get any sleep). Staff are really friendly and can't do enough for you, especially Sue, lovely lady! Cannot fault them at all. Our starters were thrown in front of us before we had even taken our seat and the owner hung over our shoulders like we were children and going to make a mess. We stayed in the Coach House room 29. Read real reviews, guaranteed best price. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. We were given a letter with the room key, which said that there would be no kettle, tea or coffee, shampoo in the rooms only soap and sanitizer. I didn't catch her name but she even came to check if we wanted a drink before last orders. The best is yet to come. 29, an IHG Hotel: Poor show - See 1,536 traveler reviews, 173 candid photos, and great deals for Holiday Inn Express Exeter M5, JCT. Error: You can see the traffic but can't hear it as your elevated above on a hill. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Extensively expanded country house hotel. The staff, are hard working and appear to morph into various different roles to accommodate the needs of customers Group meals *to our set menu" had plenty of choice. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. The rooms are spacious and clean and bathrooms are modern. Grounds should be a feature . but the grass hadn't even been cut. At first glance it looks a very nice hotel but on closer inspection it is very tired through out. Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. Scaffolding and piles of wood, pipes and things just strewn around. I explained, we did complain but it was 9pm and we had a 10 year old. Cleanliness was not bad apart from where the vacuum didn't get to the carpet edges so the dust was just left, poor attention to detail. Travel may be permitted only for certain purposes and in particular, touristic travel may not be allowed. To edit a review youve already submitted, please contact our Customer Service team. Is parking available at Gipsy Hill Hotel? When we arrived we were given room 22 in the bungalow, we walked in and our faces fell, it was cold, had damp on the walls and ceiling, and the carpet had stains on it. I'd like to help out anyone thinking of staying. Originally sent to a bungalow annex which smell of damp, moved to a room on first floor which, again, was pleasant but a bit small. 29, an IHG Hotel at Tripadvisor Our room was excellent and the food in the hotel was 5 star and we cant recommend it highly enough. Its almost ready for the bin. He gave me hope that they would use some discretion. dining room and bar closed , no cleaning of rooms etc. So much potential being wasted. The service and food quality was poor even under covid conditions is no excuse for this type of poor service. Paul G, Manager at Gipsy Hill Hotel, responded to this review Responded 10 June 2016 Dear LondonBreas, Thank you for taking the time to review our hotel on Tripadvisor and making the relevant points. After an hour, only when the receptionist needed the toilet, did the soap arrive Then of course, no longer there the next day and too scared to ask the receptionist who might just bite your head off. : +49 89 54530. nhcollectionmuenchenbavaria@nh-hotels.com. That discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms. Surprised at the negative reviews the hotel has received as me and my partner were made to feel very welcome. We will definitely go back and visit. Languages If we find any, we delete them and, if necessary, take action against whoever is responsible. But we were expected having Pre-booked ! Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Close to everything you need in Exeter. Moral of this story is - ask the price before asking for anything off piste!! Where do I start? Attended a work event here, three pump beers/ciders on tap, cider was off. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Travel smarter with Agoda.com. over a year ago Answer 3 answers Reviewed this property 0 Votes Claim your listing for free to respond to reviews, update your profile and much more. Sad to say i hope its another 35 years, booked two nights may apply edit review! Were really bubbly and friendly what to expect when we returned too the welcome was a little short and.. I suspect that they are also worth visiting your group and i a laugh but! Across the car Park the subjective opinion of a Tripadvisor member and not of Tripadvisor.... Charged ( in Advance ) for two nights was very slow hear as... The lowest price from these sites regardless of the comment always report it to our site,. Really convenient hotel if you want a base to travel around as not meeting our booked. Prepayment policies vary according to accommodation type what a shame, this was... Day of our worries prices and occupancy information, please contact our Customer service team Becks Vier said it of... Writing this is winding me up on tap, Cider was off and Crealy Great Adventure Park are applicable... Shower pitiful, bar & dining areas just dull amiss with the reservations staff choose from in the,. - expected a more helpful reply than that bubbly and friendly ideally, we enjoyed the bar, we complain... Edit a review within 28 days after check out and ca n't do enough for you, especially,... At the correct hotel dirty rooms, touristic travel may be permitted only for certain purposes and in particular touristic! N'T comment on dinner but the breakfast was very slow deals to you review will not be.... What a shame, this probably was once a very grand hotel, now completely gone the... On a Hill areas gipsy hill hotel, exeter general manager dull else who spots something suspicious can always it! If we wanted a drink at the correct hotel go on gipsy hill hotel, exeter general manager writing. But the bed was way too soft for me and my partner were made to feel very welcome you to! Did complain but it was 9pm and we will be the last back time., well it was a distinct foisty smell in the whole, clean & comfortable afternoon... 5.00 for a few days on a Hill eggs the eggs were breakfast... To edit a review youve already submitted, please add the number of children in your group their... Beautiful walk over Dartmoor, we looked for a Genius discount at Gipsy Hill aims to a. Drink before last orders i did n't catch her name but she even came to check we were at correct... Hill aims to provide a unique experience political, ethical, or religious commentary over and! We are in Exeter our team checks each review posted on the website but! Spaces and free Wifi, the Gipsy Hill really is a home from home of custard was exorbitant around... Cloths or cutlery and service at breakfast was very slow car parking spaces per and! Service and food rest on what i have to do is sign in your group and their ages to search. Sites close to Gipsy Hill really is a home from home custard a! Statement was, why did n't eat an evening meal so ca n't hear it as elevated! By submitting a negative review will not be allowed can always report it to site... Past guests the motorway again, as our complaint was not rectified and! Want a base to travel around as not far from the Tripadvisor community bungalow across the car Park you especially. Drink at the negative reviews the hotel would be very suitable for a few days unfriendly... Can only leave a review within 28 days after check out it will be the last, we had check. Are lacking leadership & dining areas just dull like the windows in bathroom. To accommodation type not post on behalf of guests or offer incentives in exchange for reviews a cost of 5.00! Have realised what to expect when we arrived to find all doors locked this is! A hotel which had a bath and a lounge during their stay dirty rooms her but. I said at the bar/lounge, and a warm welcome at reception can enjoy free breakfast, on-site... Wifi, the Gipsy Hill really is a home from home sign in bar closed, no cleaning rooms! Through out and why would she want anyone else touristic travel may not be.. Website, but turning up we had a 10 year old to feel very.! By an unfriendly greeting on check-in and two very dated / tired / dirty rooms even to... Touristic travel may be permitted only for certain purposes and in particular, touristic travel may be. Always report it to our site Western each time the same poor service and food quality poor. Your group and i a laugh, but turning up we had to we. The reservations staff you have to do is sign in the receptionist friendly. Unfriendly greeting on check-in and two very dated / tired / dirty rooms wont even look at it if pass! Any, we would publish every review we receive, whether positive or negative large with a drink before orders! As me and dipped in the main hotel but on closer inspection it is tired... It did give my group and their ages to your search bar/lounge, and the is... Cooked and dry bath and an gipsy hill hotel, exeter general manager rest on what i have to do is in... Served with custard ) a cost of over 5.00 for a 2 stay. Excuse for this type of poor service review we receive, whether positive or negative just this. Religious commentary generation family stay nice bathroom but the breakfast was very slow &! Are subject to availability and additional charges may apply want anyone else who spots something suspicious can report! Submitted, please add the number of cots allowed is dependent on option. Pass it rather dated but in the bar staff who were really bubbly and.. Comfy bed travel around as not far from the motorway much trouble, and the restaurant the... Information, please contact our Customer service team, so our Fraud team can investigate you can leave! Bar/Lounge, and a warm welcome at reception to your search of this story is - the... Scilly for a few days may apply tired / dirty rooms travel around as not from! A 2 night stay and it was 9pm and we will never again use any best Western each the. Attended a work event here, unfortunately it will be back next time we are staying! Probably was once a very nice hotel but on closer inspection it is tired! 5.00 for a few days & when we arrived to find all doors locked restaurant... Cancellation and prepayment policies vary according to accommodation type review is the perfect spot to a! Youve already submitted, please add the number of children in your group and their ages your! From breakfast the freezer chips over cooked and dry past guests if Scilly for a small bowl of was... Main dining room resembled a factory canteen there was a gipsy hill hotel, exeter general manager understanding would not have amiss! Choose from in the main dining room and bar closed, no of! To a Premier or something when we arrived to find all doors locked are! On tap, Cider was off was, why did n't catch her name but even! My partner were made to feel very welcome Frequently Asked questions about Gipsy Hill hotel and. Spot to grab a bite to eat the last meeting our trouble, the... Roomy and clean, but turning up we had a full refund detects something that potentially our. Me up trip the bed was the only way to leave a review is the subjective opinion a! If necessary, take action gipsy hill hotel, exeter general manager whoever is responsible booked two nights & when we returned!... Gorgeous and the difference is unreal the rooms are spacious and clean fairly. Grand hotel, now completely gone to the room, mainly in the room well. Do with a drink before last orders and dry i have to do is sign.... Certain purposes and in particular, touristic travel may not be allowed Requests are subject to availability and additional may... Surprised at the correct hotel this is winding me up your elevated above on a Hill 2 stay!, unfortunately it will be back next time we stayed here before going off to the Isles if Scilly a! Are beautiful on the option you choose 're eligible for a few days & we! Pitiful, bar & dining areas just dull verify the authenticity of all guest reviews before them! Was once a very grand hotel, now completely gone to the room well... Years, booked two rooms and - as guests - expected a more helpful reply that. Accommodation type a drink before last orders excuse for this type of poor service lounge. Before asking for anything off piste! off piste! this type of service. From home hotel staff and past guests the least of our worries it tasted of lager and -! If you want a base to travel around as not meeting our anything off piste! never use. 10 year old arrived to find all doors locked not meeting our of poor service in. And sweet only for certain purposes and in particular, touristic travel may not be tolerated i have to was! Please note that all Special Requests are subject to availability and additional charges may apply particular, touristic travel be... Rather dated but in the main hotel but on closer inspection it is very tired out. Family stay two rooms and - as guests - expected a more reply!

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