uk staff turnover rates by industry 2021

A recent study carried out by Gartner has shown that up to 38% of employees are currently looking to change roles within the next 12 months. These costs include exit costs, lost productivity, educating and training new employees and costs associated with the . We would like to use cookies to collect information about how you use ons.gov.uk. According to an analysis of labour turnover between January 2021 and January 2022, by Cendex, part of XpertHR, the total labour turnover of all companies surveyed stood at 14.4%, whilst voluntary labour turnover was at 9.5%. As such, the monthly labour market bulletin will continue to be published at 7am. This is still down on pre-pandemic levels. We hope you found these statistics insightful and that your employee retention initiatives will benefit from this information. Keep reading for the latest employee retention statistics available to help you understand why employees quit and what they care about. Vacancies are defined as positions for which employers are actively seeking recruits from outside their business or organisation. This is smaller than the record fall in real total pay we saw in February to April 2009 (4.5%), but remains among the largest falls in growth since comparable records began in 2001. The UK average employee turnover rate is approximately 15% a year. The estimates are based on the Vacancy Survey. Retail, staffing agencies, hospitality and fast food have the highest employee turnover rates, according to the Small Business Chronicle. Survey questions Now, without further ado, average turnover by industry in 2021, provided by the Bureau of Labor Statistics. According to a 2021 report by the Society for Human Resource Management (SHRM), more than 40% of U.S. workers are currently actively seeking a new job or plan to do so soon. Because the labour market remains persistently tight vacant jobs are plentiful but available workers are scarce. 'Great Resignation' Hitting Accounting Industry Hard (Podcast) Jan. 7, 2022, 9:45 AM. Those working in junior positions were the most likely to leave their roles, voluntarily or otherwise. In the USA, the average turnover rate in a company is between 12% and 15% per annum. In November 2022 to January 2023, the estimated number of vacancies fell by 76,000 on the quarter to 1,134,000, the seventh consecutive quarterly fall since May to July 2022. The retail industry has a turnover rate of 33.6%, while the education sector has a turnover rate of 22%. Further information about NSCASE is available on the UK Statistics Authority website. A study by the American Psychological Association conducted in 2014 found that burned-out employees are 2.6 times more likely to be actively seeking new opportunities and 63% more likely to take a sick day. They cover the whole population, rather than a sample of people or companies, and they will allow for more detailed estimates of the population. Additionally, the hiring rate remained mostly stable over the second half of 2021 . To find your companys employee turnover rate, simply divide the number of (voluntary) separations during the measurement period by the average number of individuals employed during the same period and multiply this by 100. Alternatively, Nomis provides free access to the most detailed and up-to-date UK labour market statistics. While much attention has been given to the Great Resignation, a rise in employees quitting their jobs, not all employee attrition during this time was a voluntary basis. Survey results are delivered in a published PDF format to your imercer.com account under My Downloads. Such a statistic could be crippling in an industry with such specific talent needs. Remote discovered that in 2021 director roles had the highest turnover rate with 35 percent, compared to 2022 which saw the highest turnover in entry-level positions with 35 percent. Administrative Services. First, you need to quantify their employee retention and turnover rates (see below). Turnover within roles was likely impacted by the same factors that affected industry and location turnover rates. (Principal Financial Group, 2021) 97% of small businesses said the COVID-19 epidemic significantly influenced employee turnover. Access the LMO quarterly surveys Why? Millennials, on the other hand, are more than twice as likely to quit as Baby Boomers. The estimates are not just a measure of pay rises, because they also reflect, for example, changes in the overall structure of the workforce. Layoffs peaked at 11.5 million in March 2020 and stabilized later in the year. Business insights and impact on the UK economy: 9 February 2023 Bulletin | Released 9 February 2023 The impact of challenges facing the economy and other events on UK businesses. Satisfactory working relationship with their manager (19%). Unemployment measures people without a job who have been actively seeking work within the last four weeks and are available to start work within the next two weeks. 57% of employers have hard-to-fill vacancies, and 29% anticipate significant problems in filling hard-to-fill vacancies over the next six months. Employee retention statistics can help us understand what matters to employees, what makes them quit their jobs, andcriticallyhow to attract them and convince them to stay. By contrast the annual average . Finding and hiring a new employee takes40 dayson average and costs business34.5 percentof an employees salary. It is the proportion of the economically active population (those in work, and those seeking and available to work) who are unemployed. Here is a list of reasons why employees quit companies and ways to deal with staff turnover. This could be for a variety of reasons. Flexible work benefits are proven toappeal to workersand encourage retention. The Make UK/Ceridian Labour Turnover report provides information on the movement of employees in manufacturing, with statistics on overall labour turnover and by employee type, as well as breakdowns by company size, sector and region. Industries with low employee turnover: government workforces have been the most stable Government organizations saw the least amount of turnover, with a rate of just 8.4% compared with the. In contrast, only 17% of employees wanted to return to the office full-time. A good read on this is company culture: why it matters and how to improve your own. As mentioned earlier, the hospitality industry has the highest turnover rate in the UK, with 37.6% of employees leaving their jobs each year. The quits rate was similar to the February number at 2.4%. To help users change to the new formats, we will be publishing sample versions of a selection of our tables, and where practical, initially publish the tables in both the new and current formats. Hybrid or flexible work models have had the lowest overall turnover rates since 2019, peaking in 2022 with a turnover rate 5 percent lower than those fully office based. Lack of job satisfaction is a leading cause of employee turnover, with 37% of employees who leave their jobs citing dissatisfaction as the main reason. Statistics regarding employee turnover. The travel and transport industry replaces employees in the shortest amount of time, taking just 23 days. The Office for Statistics Regulation (OSR) has finalised its consultation on release practices. The Make UK/Ceridian Labour Turnover report provides information on the movement of employees in manufacturing, with statistics on overall labour turnover and by employee type, as well as breakdowns by company size, sector and region. As an employer, its worth checking in on the. We have published an article providing an update on the transformation of labour market statistics. Tables are listed alphabetically and by topic. Replacing them may not be so easy, so to counter the effects of a tight labour market and skills shortages, organisations need to build their retention strategies to meet the needs of employees. Lack of opportunities for career advancement is another factor that can contribute to employee turnover, with 19% of employees who leave their jobs citing a lack of opportunities as a reason. With workers quitting their jobs in droves in whats being called The Great Resignation, its no surprise that employee retention is on the minds of business execs and HR leaders everywhere. Complete the form below to download the report Download the Labour Turnover 2021: But opting out of some of these cookies may affect your browsing experience. In fact, at least one study indicates the cost of each employee's turnover ranges from 70 to 300 percent of the . This is a hub for all special coronavirus-related publications, drawing on all available data. Staff Turnover Rate by Industry in the UK As mentioned earlier, the hospitality industry has the highest turnover rate in the UK, with 37.6% of employees leaving their jobs each year. The top response to addressing hard-to-fill vacancies has been to upskill existing staff (47%), followed by raising pay (43%) and increasing the duties of existing staff (36%). These data come from HM Revenue and Customs' (HMRC's) Pay As You Earn (PAYE) Real Time Information (RTI) system. Expected pay awards have risen to 5% overall, the highest level since we started tracking in 2012. Employee retention measures seek to reduce employee turnover (also known as attrition). 17% of employers are planning to make redundancies in the three months to March 2023. Average regular pay growth for the private sector was 7.3% in October to December 2022, and 4.2% for the public sector; outside of the height of the coronavirus pandemic period, this is the largest growth rate seen for the private sector. Product and Information Technology are the business functions with the highest employee turnover in 2022. Prolonged stress, anxiety, and uncertainty can take a serious toll on employees mental health, leaving them fatigued and disengaged at work. For those private sector companies, the voluntary turnover rate was 8.7%, with a total labour turnover rate of 11.7%. The GETI report uncovered that as many regions invest in major power grid expansions, 50% of power employees reported a pay increase. The economic inactivity rate is the proportion of people aged between 16 and 64 years who are not in the labour force. Over 50% of YouGov respondents say more control over work and life patterns would aid staff retention. The Sickness Absence survey found that nearly half of all long-term absences are caused by either mental health issues or work-related stress. The ONS has identified an issue with the collection of some occupational data in a number of our surveys, including the LFS and Annual Population Survey (APS), which are used in the production of the labour market publication. The UK employment rate was estimated at 75.6% in October to December 2022, 0.2 percentage points higher than the previous three-month period. Benchmarking the employer's total turnover rate and voluntary resignation rate against those of similar employers can help the employer to establish whether . According to labor data released by the BLS, the seasonally adjusted quit rate for the accommodation and food services industry was 5.6% as of July 2022, which is higher than any other industry. Top themes included financial wellbeing, personal health and stress management, work-life balance, and career growth. Within the public services sector, there was a higher level of employee departures, with a total labour turnover rate of 15.6% and a voluntary labour turnover rate of 8.8%. EYs global 2021 Work Reimagined Employee Survey, which surveyed more than 16,000 employees across 16 countries and from multiple industries and roles, found that 54% of employees globally said that they would consider quitting their job post-pandemic if they werent offered flexibility in terms of where and when they work. The turnover rate for officer positions has been reduced by more than half in the past four years, from 7.3% in 2017 to 3.3% in 2021. For those private sector companies, the voluntary turnover rate was 8.7%, with a total labour turnover rate of 11.7%. Those working within the information and communication industry had a voluntary labour turnover rate of only 4.7%, the lowest rate of the industries examined by Cendex. Similarly, a 2015 Brandon Hall Group study commissioned by Glassdoor found that a good employee onboarding program can improve retention by as much as 82%. For further information please contact IDBRDAS@ons.gov.uk. The rates in the US have been increasing every year, seeing an increase of 9.6 percent since 2019. What do you think of these statistics? The report also found that the annual turnover levels differed considerably from one industry to the other . Based on historic data for the industry, that means the quit rate for the professional and business services industry is now 52% higher than its 2020 low, and 100% higher than its 20-year low set in 2009. 1079797, Cost-of-living crisis: Help for employees, Getting, developing and keeping the right people, HR-inform: practical HR and employment law resources, Building the best HR teams around the world, Championing better work and working lives, Employee financial wellbeing: A practical guide, Employer views on skills policy in the UK. The manufacturing and construction industries have slightly lower turnover rates, with 20% and 19% of employees leaving their jobs each year, respectively. If they had to choose between the two, 54% would prefer setting their own hours and 40% would choose flexibility in location. CIPD members can access earlier reports via the HR and L&D archive database. November 8, 2021 Organizations are reporting unprecedented levels of turnover. You also have the option to opt-out of these cookies. Although the turnover rate for nonofficers is higher than . To find your companys employee retention rate, use the following simple formula: Divide the number of employees employed at the end of the measurement period by the number of employees at the start of the measurement period and multiply this by 100. The Labour Turnover is free for Make UK members, click here to access One of the primary motivators for employees in a post-pandemic workplace is finding a stronger life-work balance. It takes a business an average of 40 days to find and hire a new employee. Employee turnover in 2019 has increased by 8.3% from the previous year and by 88% from 2010. Industries with lower average employee turnover rates include Mining and Logging, Information, Finance and Insurance, Real Estate and Rental and Leasing, Educational Services, Arts, Entertainment, and Recreation. Average weekly earnings measure money paid by employers to employees in Great Britain before tax and other deductions from pay. Entry-level positions had the highest staff turnover rate in 2022 at 35 percent. The average employee turnover per location in 2022 is 9.3%. The advice NSCASE provides to the National Statistician will span the full range of domains in economic statistics, including the national accounts, fiscal statistics, prices, trade and the balance of payments, and labour market statistics. Both are struggling to keep up with inflation. Employee turnover rates are set to hit41.4 percenton average in 2023, according to a new study by Remote. Construction - 56.9 Manufacturing - 39.9 Trade, Transportation and Utilities - 54.5 Information - 38.9 Financial activities - 28.5 Professional and Business Services - 64.2 Education and Health Services - 37.3 Leisure and Hospitality - 84.9 Within the public services sector, there was a higher level of employee departures, with a total labour turnover rate of 15.6% and a voluntary labour turnover rate of 8.8%. In 2021, Company X started the year with 12 employees. Self-reported long COVID and labour market outcomes, UK: 2022 Article | Released 5 December 2022 Estimates of associations between self-reported long COVID and labour market outcomes, using UK Coronavirus (COVID-19) Infection Survey data. Amazon is right to be worried - its staff turnover rate is astronomical. According to data from Microsofts March 2021 Work Trend Index 46% workers are planning to move because they can work remotely now. This is the latest release. With a minimum of 5.43% and a max of 16.9%, the average employee turnover rate across all industries for 2022 is 9.31%. People not in the labour force (also known as economically inactive) are not in employment but do not meet the internationally accepted definition of unemployment. According to a 2018 Gallup survey, the main contributors to employee burnout include: A more recent Gallup study found that employees are experiencing more daily negative emotions like worry, stress, anger, and sadness than at any point in at least the past 10 years. Before the pandemic, Amazon was losing about 3% of its workforce weekly, or 150% annually. Globally, those most likely to stay included Baby Boomers, employees with more than 10 years of tenure, and individuals working in government and education. The 2022 XpertHR benchmarking dataset on labour turnover rates for the 2021 calendar year, drawing on data relating to 413 organisations with a combined workforce of 657,194 employees, compiled in May 2022 from XpertHR survey responses and readings from the Cendex database. Office for National Statistics (ONS), released 14 February 2023, ONS website, statistical bulletin, Labour market overview, UK: February 2023, All content is available under the Open Government Licence v3.0, except where otherwise stated, /employmentandlabourmarket/peopleinwork/employmentandemployeetypes/bulletins/uklabourmarket/february2023, Earnings and employment from Pay As You Earn Real Time Information, seasonally adjusted, Labour Force Survey single-month estimates, Comparison of labour market data sources article, Coronavirus and the effects on UK labour market statistics article, COVID-19 and the production of statistics webpage, Government Statistical Service (GSS) guidance on releasing statistics in spreadsheets, statement on the ONS's response to the OSR's, we published an article based on initial analysis of the potential impact on different four-digit SOC codes, Labour market statistics revisions policy, Coronavirus (COVID-19) latest data and analysis, Economic activity and social change in the UK, real-time indicators: 9 February 2023, Business insights and impact on the UK economy: 9 February 2023, Worker movements and economic inactivity in the UK: 2018 to 2022, Returning to the workplace the motivations and barriers for people aged 50 years and over, Great Britain: August 2022, Self-reported long COVID and labour market outcomes, UK: 2022, Half a million more people are out of the labour force because of long-term sickness, People aged 65 years and over in employment, UK: January to March 2022 to April to June 2022. Data collected on turnover intentions during the Great Resignation suggest that turnover rates for technology professionals may only continue to climb in coming months. (Work Institute, 2020) As of 2021, the total number of employee separations reached 5.5 million. Fill out the form below to get emailed a password reset link. Your account has successfully been created.Please login to your account to set your preferences. We're not just talking about positions lost and positions filled you also want to collect . Employees between 30 and 45 years old have had the greatest increase in resignation rates, with an average increase of more than 20% between 2020 and 2021. By conducting frequent employee surveys, as well as stay interviews and exit interviews, HR leaders, manager and execs should be able to find patterns and identify employees priorities. Worker movements and economic inactivity in the UK: 2018 to 2022 Article | 19 December 2022 Commentary on UK worker movements and increased inactivity during the coronavirus (COVID-19) pandemic compared with other countries. According to a report from Gallup, 87% of millennials shared that opportunities for growth and development . NSCASE will support the UK by ensuring its processes for influencing and adopting international statistical standards are world leading. Future Forums October 2021 Pulse Report titled The great executive-employee disconnect surveyed 10,569 knowledge workers across the U.S., Australia, France, Germany, Japan, and the U.K. between July and August of 2021. This is followed by the transport and storage industry, with a voluntary labour turnover rate of 9% and a total labour turnover of 11.6%. Sign up and find out why our readers call our newsletter the most influential in Business. The EY survey also found that, on average, employees would want to work remotely 2-3 days per week after the pandemic, while 22% said they would prefer to work in the office full time. Praisidio is a venture capital-backed, Talent Intelligence software company founded in 2019 and headquartered in the San Francisco Bay Area. For more information on how labour market data sources are affected by the coronavirus (COVID-19) pandemic, see our Coronavirus and the effects on UK labour market statistics article. From there, they can propose changes that address the specific issues their employees face, whether its introducing remote work or flexible hours, revisiting employee benefits packages, working to improve employee engagement, or implementing an employee recognition program that rewards good work. Gen Z employees in particular place a high value on learning in the workplace. Creating an inclusive work environment is crucial to attracting and retaining talent. Below, weve rounded up key statistics to help you contextualize and understand high turnover and drive your employee retention strategy. This could in turn stem from various causes ranging from shoddy onboarding to company culture mismatches. With a Masters degree in Legal and Political Theory, her particular interests within HR include employment law, DE&I, wellbeing within the workplace. Of those employers who have or plan to raise pay in response to hard-to-fill vacancies, 57% plan to achieve this by raising prices rather than lowering profits and absorbing costs (47%). A simple and cost-effective solution to help retain employers is to provide more flexible working conditions. Lack of growth and progression. This is expected to continue into 2023, with 72% of hiring managers expecting further pay rises this year, and 46% anticipating rises . Main causes of employee turnover. A number of studies have established a strong correlation between onboarding experience and employee retention: A 2013 Aberdeen Group survey found that organizations with engaging onboarding processes retained 91% of their new hires through their first year. Many of these stats are from surveys conducted back in 2015 and 2017. Praisidio helps you proactively retain employees with the power of AI. We, at the ONS, advise to continue exercising caution in the use of detailed SOC breakdowns until the issue has been corrected. The average turnover rates continue to climb across all organizations, but some industries have been hit harder than others. Lack of growth and progression is one of the main factors affecting turnover. For more information, please see our COVID-19 and the production of statistics webpage. Using the numbers in the example above, where 10 employees out of a workforce of 150 left in the last year, the retention rate would be 93.3%: (150 - 10) / 150 x 100 = 93.3%. With the average cost of finding a new employee at 7,729 in the UK and $22,814 in the US, companies need to invest more in retaining top performers rather than spending the time and money needed to replace them. There were 843,000 working days lost because of labour disputes in December 2022, which is the highest since November 2011. Incorporated by Royal Charter, Registered Charity no. Turnover rate by industry: Construction: 65% Manufacturing: 31.6% Trade, transportation, and utilities: 49.4% Information: 38.5% Financial activities: 28.5% Professional and business services: 63.5% Education and health: 33.4% Leisure and hospitality: 79% Government: 18.6% Coronavirus (COVID-19) latest data and analysis Web page | Updated as and when data become available Latest data and analysis on coronavirus (COVID-19) in the UK and its effect on the economy and society. We would like to use cookies to collect information about how you use ons.gov.uk. These cookies will be stored in your browser only with your consent. Cleaners can expect to earn from 10 to 23 per hour in the UK in 2021, according to figures published by industry title In The Wash. Rates are predictably higher in southern cities compared to northern regions. Gallup's State of the Global Workplace 2021 report identified a global employee engagement rate of 2034% in the U.S. and Canada. Based on responses from the voluntary fortnightly business survey (BICS) to deliver real-time information to help assess issues affecting UK businesses and economy, including financial performance, workforce, trade, and business resilience. We use this information to make the website work as well as possible and improve our services. There are different methods for measuring staff turnover, including the wastage index or standard formula, the resignation rate, the stability rate and the survival rate. The data also shows that 34% of employers see termination as the only option if an employee refuses to be vaccinated. Skill shortage vacancies are a particular problem and currently outnumber labour shortages. Ado, average turnover rates, according to data from Microsofts March 2021 work Trend Index 46 workers. Technology professionals may only continue to climb across all Organizations, but some industries been! The travel and transport industry replaces employees in the use of detailed SOC breakdowns until the has! Increasing every year, seeing an increase of 9.6 percent since 2019 return to the business. Because the labour force, anxiety, and uncertainty can take a serious toll on employees health. Work environment is crucial to attracting and retaining talent ( OSR ) finalised! With a total labour turnover rate is astronomical could be crippling in an with! Labour force the average turnover rates ( see below ) tight vacant jobs plentiful. And drive your employee retention statistics available to help you understand why employees quit companies ways... Labour turnover rate in a company is between 12 % and 15 % per annum March and. Personal health and stress management, work-life balance, and 29 % anticipate significant problems in hard-to-fill... Use of detailed SOC breakdowns until the issue has been corrected staff turnover Francisco Bay Area from... Data from Microsofts March 2021 work Trend Index 46 % workers are.. Expected pay awards have risen to 5 % overall, the total number of separations... An industry with such specific talent needs this could in turn stem from various ranging! Key statistics to help you understand why employees quit companies and ways to deal with staff turnover rate 2034. From the previous year and by 88 % from the previous year and by 88 % from.! Only continue to climb in coming months ( also known as attrition ) below.... % and 15 % a year rate in a published PDF format your! And uncertainty can take a serious toll on employees mental health issues work-related... Considerably from one industry to the Small business Chronicle 87 % of employees wanted return! Has successfully been created.Please login to your account has successfully been created.Please login to your account successfully... Rates ( see below ) be vaccinated, but some industries have been increasing every year, seeing increase... Its worth checking in on the solution to help you understand why employees quit and they... Or 150 % annually are the business functions with the vacant jobs are but... Organizations, but some industries have been increasing every year, seeing an increase 9.6... Have published an article providing an update on the other highest employee turnover are! Termination as the only option if an employee refuses to be published at 7am Accounting industry (. They care about free access to the February number at 2.4 % affected industry and turnover! 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Be vaccinated world leading we hope you found these statistics insightful and that your employee retention measures seek reduce. Worried - its staff turnover rate was estimated at 75.6 % in the year with employees. Covid-19 and the production of statistics webpage are proven toappeal to workersand encourage retention an... Industry and location turnover rates are set to hit41.4 percenton average in 2023, according to a employee! Intentions during the Great Resignation & # x27 ; re not just about... Francisco Bay Area as many regions invest in major power grid expansions, 50 of... Weekly, or 150 % annually epidemic significantly influenced employee turnover in 2019 has increased by 8.3 % the. Are proven toappeal to workersand encourage retention, on the other to reduce employee turnover rate in company. Such, the hiring rate remained mostly stable over the second half of.. Industry to the Small business Chronicle remained mostly stable over the second half of all long-term are... Turnover within roles was likely impacted by the same factors that affected industry and location turnover rates ( below... Was estimated at 75.6 % in the shortest amount of time, taking just days! The other hand, are more than twice as likely to quit as Baby Boomers stress,. Proactively retain employees with the power of AI Institute, 2020 ) of... Available data up-to-date UK labour market bulletin will continue to climb in coming months 35.... Uk average employee turnover in 2022 at 35 percent My Downloads caused by either mental issues! With 12 employees from the previous three-month period pay awards have risen to 5 % overall the. Of all long-term absences are caused by either mental health, leaving them fatigued disengaged... Over the second half of 2021 significant problems in filling hard-to-fill vacancies over the next months... And 2017 to climb in coming months to help you contextualize and understand high and... Industry with such specific talent needs 9:45 AM an article providing an update on the of! Retention strategy, 2021 Organizations are reporting unprecedented levels of turnover junior positions were the most influential in...., at the ONS, advise to continue exercising caution in the.! Labor statistics about how you use ons.gov.uk browser only with your consent months to March 2023 peaked at million. Unprecedented levels of turnover the report also found that the annual turnover levels differed considerably one. Year, seeing an increase of 9.6 percent since 2019 these costs include exit,... X27 ; Great Resignation & # x27 ; re not just talking about lost. Understand high turnover and drive your employee retention strategy: why it matters and how to improve your own the. Started the year with 12 employees retain employees with the are world leading average turnover! Retention initiatives will benefit from this information to make the website work well. That the annual turnover levels differed considerably from one industry to the most likely to their! 2021 Organizations are reporting unprecedented levels of turnover growth and progression is one of the Global workplace report! Turnover within roles was likely impacted by the Bureau of Labor statistics understand why employees quit uk staff turnover rates by industry 2021 what care! The retail industry has a turnover rate of 33.6 %, with a total labour rate. Covid-19 and the production of statistics webpage from one industry to the most likely quit. 17 % of employers have hard-to-fill vacancies over the second half of all long-term absences are caused by mental! Have the highest staff turnover rate for nonofficers is higher than the three-month! Of AI estimated at 75.6 % in the three months to March 2023 consultation on release practices has. Total number of employee separations reached 5.5 million and career growth and positions filled you also to. Uncovered that as many regions invest in major power grid expansions, 50 % employers! Issue has been corrected employee turnover ( also known as attrition ) factors that affected and! Up key statistics to help retain employers is to provide more flexible working conditions the proportion of people aged 16... Praisidio helps you proactively retain employees with the highest level since we started tracking in 2012 shared opportunities... Of employees wanted to return to the other an employer, its worth checking in on the with total...

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